PRIVACY AND COOKIES POLICY
For Cerotec Estudios SL, owner of this website and of the commercial name VivelaVita, the Protection of Personal Information, its security and confidentiality is important. Therefore, we recommend that you read the following Privacy Notice carefully, as the information you provide as a user through this website (https://www.vivelavita.com/) or its subordinates is protected under the terms of this Privacy Policy.
We remind you that the use of this website implies the acceptance of this Privacy Policy.
The operations, management and technical procedures that are carried out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data are considered as the processing of personal data.
SUMMARY TABLE OF INFORMATION
BASIC INFORMATION ON DATA PROTECTION
Person in charge Cerotec Estudios SL
Purpose Sales of products through the web platform, sending promotions and advertising on products related to products offered on the web and new ones that may be of interest to users.
Legitimation Consent of the interested party.
Recipients No data will be transferred to third parties, unless legally required to do so. However, the results of analyses may be transferred at the request of tools installed on the website.
Rights Access, rectify and delete data, limit and oppose processing, data portability and withdraw consent.
Additional information You can consult the additional and detailed information on Data Protection by continuing to read this notice.
ACCEPTANCE OF THE PRIVACY POLICY.
Prior to sending any request for information through any email address on the Cerotec Estudios SL website, the user accepts to read this Privacy Policy, which for legal purposes means that he/she gives unequivocal, free, specific and informed consent to the processing of his/her personal data for the purposes indicated.
The aforementioned express consent implies the authorisation of the processing of your data by Cerotec Estudios SL under the terms established in this Privacy Policy, as well as by the co-responsible parties and those in charge of the processing with whom Cerotec Estudios SL has a contractual and compliance control relationship.
DECLARATION OF REGULATORY COMPLIANCE. CONTROLLER.
This website is the property of Cerotec Estudios SL, a company registered in the Mercantile Registry of Seville, in volume 4751, folio 110, Section 8, sheet number SE-75445, 1st entry, with C.I.F. C.I.F.] and address at [address] C.P.: and e-mail info@vivelavita.com.
Cerotec Estudios SL informs users of the website about its policy regarding the processing and protection of users' personal data that may be collected by browsing or contracting services through this website.
Cerotec Estudios SL guarantees the confidentiality and privacy of the personal data collected, having adopted security measures to prevent alteration, loss, unauthorised processing or access and guarantee the integrity and security of personal data, in accordance with the provisions of Regulation 2016/679 of the European Parliament and Council of 27 April 2016, which develops the Organic Law 15/1999 of 13 December on the Protection of Personal Data, providing the technical means necessary to prevent any alteration, loss, unauthorised access or improper use of the data processed, in accordance with the nature of the data, the state of the technology, and the risks to which they are exposed.
The data held by Cerotec Estudios SL has been collected with the explicit consent of the user, after being informed of the purposes of the processing, which are expressly indicated in this Privacy Policy, by means of legal or contractual legitimation. In this way, Cerotec Estudios SL will not use the personal data of Users for purposes other than those for which they have been previously informed prior to the sending of data by the User.
[razón_social] will not be responsible for incidents involving personal data when these are derived from an attack or unauthorised access to the systems in such a way that it is impossible to detect them by the security measures implemented or when this is due to a lack of diligence on the part of the User with regard to the guarding and custody of their access passwords or their own personal data.
PURPOSE OF DATA PROCESSING AND LEGITIMACY.
Cerotec Estudios SL informs users that all personal data provided through this Website, including IP address, will be incorporated and processed in the files owned by Cerotec Estudios SL, which will respond to the following purposes:
1. To send informative communications to request registration as a user or registration in the newsletter, offers and discounts or promotions, either through the email provided on the website or through the contact forms, user registration or discount request.
2. Respond to queries about our products, our sales and return policies, delays in delivery or any other doubt caused during the sales process, made through any of the communication mechanisms offered on this website.
3. Manage and offer promotions, discounts and new products with the aim of advertising and commercial actions.
4. Respond and send information to the interested party about our privacy policies or request to exercise rights in the field of Data Protection.
5. Manage our social networks with respect to the data of people who become followers. In this regard, the processing of data is governed by the provisions of this Privacy Policy and by the terms and conditions, privacy policies and access regulations specific to each social network.
6. Carry out periodic studies to analyse the website for statistical purposes on the basis of the data provided.
In addition, Cerotec Estudios SL, carries out the following activities for which it processes data resulting from the analysis of cookies and other web storage devices
- Segmented advertising management.
- Legal obligations, in the event that personal information is required to be used, kept or retained for legal compliance purposes such as the prevention, detection or investigation of a crime, the prevention of loss or fraud or to comply with internal and external audit requirements, with our objectives of information security, personal data protection and/or crime prevention, which may entail their processing.
With the express and informed consent, it is legalised the access by Cerotec Estudios SL to the data that, according to the infrastructure of this web, are needed to contact the user, manage comments in the blog, validations or recommendations in social networks and/or send the newsletter of VivelaVita or any other registered trademark of Cerotec Estudios SL. We will not use your data for any other purpose not expressed in this privacy policy, nor will we send additional unsolicited information with your express consent.
TRANSFER OF DATA AND INTERNATIONAL TRANSFERS
Cerotec Estudios SL will not transfer data to third parties without having obtained the express consent of the users. However, it may transfer metrics and analyses requested by computer tools installed on the website owned by others than Cerotec Estudios SL.
[razón_social] uses third party tools and services to manage this website and to carry out analyses and email marketing campaigns, surveys, etc. Some of these services may be owned by third parties outside the European Union (Google, WordPress, etc).
Cerotec Estudios SL tries and usually uses secure tools whose servers are preferably located in Spain, or in its absence, in a member state of the European Union, or that comply with European law in accordance with the guidelines and recommendations of the Spanish Data Protection Agency, the European Commission and the Community agreements of reference on international data transfer, including obtaining certification in the Privacy Shield list.
Most of these third parties claim to comply with European data protection regulations and even have their servers and/or headquarters in Europe. However, in the event that an international transfer of data is required, the acceptance of this Privacy Policy means that the user expressly consents to such a transfer having been informed of it.
TREATMENT MANAGERS.
At Cerotec Estudios SL we only share personal information with third parties for the purpose of providing services or conducting business transactions under the terms described in this Privacy Policy or when we believe that the law permits or requires it. Most of the time what we share with third parties is non-personal, anonymous or statistical data. When we share personal information, we do so in accordance with the privacy and data security requirements previously informed in each case and under the signature of private data processor contracts.
SOCIAL NETWORKS.
Cerotec Estudios SL has channels on the social networks Facebook, Google + and Youtube with the main purpose of publishing and disseminating information about the products offered through the website of VivelaVita and its various divisions, interacting with users and serving as a channel for attention and social interaction.
In the event that you access this website using any application that connects a social network with this website, you will be authorising the social network to share some data with VivelaVita.
It is important that you know that if you have geolocated your accounts in social networks that information of your location when sharing in networks will be visible to third parties with whom you share or share your information.
You can obtain more information about the use of your data in these social networks by consulting the privacy policy of each one of them.
RIGHTS OF USERS.
EXERCISE OF RIGHTS.
At any time the user may withdraw his or her consent and exercise his or her rights of access, rectification, deletion, limitation, objection and portability provided for in Data Protection Regulation 679/2016, by sending an e-mail to info@vivelavita.com or by sending a letter to C\ Industria nº5 2ªplanta Puerta 21 - 41927 Mairena del Aljarafe - SEVILLA CP.
In both cases, the user must accompany a copy of his or her national identity card, passport or other valid document that identifies him or her.
You may also make use of the models and forms provided by the Spanish Data Protection Agency for the exercise of these rights, which can be found at the following address
http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/principales_derchos/index-ides-idphp.php
WHAT ARE THESE RIGHTS?
- Right to information: the data subject must be informed in advance in an express, precise and unequivocal manner of, among others, the existence of a file, the possibility of exercising his rights and the data controller.
- Right of access: this allows citizens to know and obtain free information regarding their personal data subject to processing.
- Right of rectification: This right is characterised by the fact that it allows errors to be corrected, data to be modified if they are found to be inaccurate or incomplete and the certainty of the information being processed to be guaranteed.
- Right of cancellation: This right allows data that prove to be inadequate or excessive to be deleted, without prejudice to the obligation to block the data laid down in the LOPD.
- Right to oppose: The right to oppose is the right of the data subject to prevent the processing of his or her personal data from being carried out or to cease such processing.
- Right of limitation: The user has the right to decide which personal data he/she does not want to be processed again in the future, and may exercise this right when he/she has previously challenged the accuracy of the data; when the processing is unlawful and instead of exercising the deletion of the data he/she decides to limit it for future processing.
In the event of limitation of the processing, the restriction may be lifted if there is consent of the data subject; possibility that the processing affects the protection of the rights of another natural or legal person; legal procedure justifying it; or there is an important public interest reason based on current legislation.
- Right of transfer: the user has the right to receive the personal data provided or to have them [socially] transferred to another controller, in a structured format for common use and mechanical reading, provided that the processing is carried out by automated means and that the processing is based on the consent that the user has given one day for one or more specific purposes, or for the performance of a contract to which he is a party.
The right to portability shall not apply where transmission is technically impossible; where it may adversely affect the rights and freedoms of third parties; or where the processing is carried out in the public interest on the basis of the legislation in force.
OTHER RIGHTS.
- Right to forget: Removal of names from the list of search results.
- Advertising rights: Right to be excluded from telephone directories, Right not to receive unwanted advertising, Rights of individuals to receive information from the Internet.
SECURITY MEASURES APPLICABLE TO THE PROCESSING OF PERSONAL DATA
Cerotec Estudios SL, for the protection of its users' personal data has security protocols and applies technical and organisational measures appropriate to the state of the art, taking into account the scope, context and purposes of the processing, as well as the risks of variable probability and seriousness for the rights and freedoms of the data subjects, endeavouring to be able to ensure the confidentiality, integrity, availability and resilience of the processing systems and services.
Furthermore, we take care to ensure the correct choice of data processors, in compliance with data protection regulations.
In particular, Cerotec Estudios SL has the following measures:
1.- A strategy for assessing privacy and security risks, as well as a disaster recovery plan designed to safeguard the continuity of our services and to protect our staff and our data.
Implementation of Technical and Organisational Security Measures: Cerotec Estudios SL, states that it applies the technical and organisational measures indicated in this section to the functions described in this privacy policy.
Register of incidents: used by the staff of Cerotec Estudios SL, to report any incident related to the security of the information and personal data included in the files with personal data they process.
4º.- Periodic training and awareness raising of our staff to avoid errors in data management. Cerotec Estudios SL, undertakes not to allow access to or processing of files with personal data to personnel who have not received such training.
5ª. Identification and Authentication: Cerotec Estudios SL, in its access to personal data maintains the following security measures with regard to the identification and authentication of users, with access restrictions existing as necessary.
6th Personnel and collaborators: we request that our employees and service providers have sufficient knowledge of information security measures.
NOTIFICATION OF PERSONAL DATA SECURITY BREACHES
In the event of a breach of the security of personal data, provided that it is not unlikely that such breach of security constitutes a risk to the rights and freedoms of natural persons, Cerotec Estudios SL will notify the Spanish Data Protection Agency within 72 hours of the incident becoming known, describing the nature of the breach, the possible consequences that may arise and the measures adopted or proposed to remedy the security breach; and if possible, the categories and approximate number of data subjects and data affected.
In addition, Cerotec Estudios SL will notify data subjects, as soon as possible, when a breach of the security of personal data is likely to pose a high risk to the rights and freedoms of natural persons, describing the possible consequences that may arise and the measures adopted or proposed to remedy the security breach.
DURATION OF THE PROCESSING.
The personal data provided to Cerotec Estudios SL will be kept for as long as the User does not request its deletion with the aim of keeping him/her informed of the actions promoted by Cerotec Estudios SL and provided that they are appropriate, pertinent and limited to what is necessary for the purposes for which they are processed in accordance with this Privacy Policy.
COOKIES POLICY
In the link "Cookie Policy" we inform you that this website of VivelaVita may use cookies (small information files that the server sends to the computer of the user accessing this website) to carry out certain functions that are considered essential for the proper functioning and display of the site, to share on social networks and, in some cases, to perform statistical analysis of evaluation and proposals for improvement.
To obtain these analyses, this website can store certain information in the server's records automatically through the use of cookies that collect usage and navigation data relating to the use of this website by you as a user. These records usually include information such as the type of browser, browser language, date and time of request for access, URL, model of computer or device, version of operating system, unique identifiers (IP) and data on the mobile network used to access and browse this website.
The IP is considered personal data, in the sense that its status could be investigated and the device and its location identified if necessary at the request of the competent authorities. [name_commercial] uses cookies that record the IP addresses when accessing and browsing this website in order to analyse and measure access and time spent on the different pages of this website, and to draw conclusions about the trend of traffic on the website.
[razón_social] does not associate IP addresses or other data resulting from the use of cookies, or the results of metrics, with identifiable information about individuals, or to collect personal information, although it may occasionally be used to target advertising or segment users to whom it is directed.
As a user, you should be aware that we use Internet tools and platforms that install cookies that do not depend on us, so it is possible that the owners of these tools use such data for other purposes, for which we are not responsible.
For this reason, you should read the policy on Cookies to find out which ones are your own, which ones belong to third parties, which ones are permanent, temporary or session-based; and you can decide to uninstall the ones you consider appropriate, as this will not greatly affect the result, comfort or browsing experience. In the cookies policy you will find the quick accesses that will allow you to modify the configuration of your computer or device, deactivating or eliminating the cookies if you consider it convenient.
PRIVACY OF MINORS.
The products and therefore the user registration of [name_commercial] are designed for over 18 years, only in the case of launching specific products for minors will be accepted the data of these.
Following the instructions of the Spanish Data Protection Agency, minors under 14 years old should not give their personal data to Cerotec Estudios SL without the prior consent of their parents or guardians. With the publication of the European General Data Protection Regulation, the age at which consent to the transfer of personal data is to be given is set at between 16 and 13 years of age, a matter that has yet to be defined.
In the event that Cerotec Estudios SL detects users who may be under 16 years of age, it reserves the right to request a copy of their National Identity Document or equivalent, or, if appropriate, the authorisation of their parents or guardians, causing them to be removed if they do not provide proof that this requirement has been met or do not respond.
RESPONSIBILITY OF THE USER
As a user, you accept and guarantee that the personal data you provide is true, and you are solely responsible for any damage or harm, direct or indirect, that may be caused to Cerotec Estudios SL as the person responsible for this website or to a third party, if you fill in any form with false data or data from third parties causing deception, damage or harm.
Please inform us of any variation that may occur in the data provided by sending an email to info@vivelavita.com.
At Cerotec Estudios SL we store the user's personal data on secure servers, protected against the most common types of attack and located in Spain. However, given that there is no invulnerable technology, the user must also make available the means to maintain the level of security of his or her data, through the use of strong passwords, the periodic modification of his or her passwords, avoiding the use of the same on different accounts, as well as avoiding taking note of them on any physical or unencrypted support.
USERS ARE PROHIBITED FROM PASSING ON DATA TO THIRD PARTIES.
Cerotec Estudios SL expressly prohibits users from sharing, providing or transferring to anyone else data on third parties that they may obtain as a result of contact, interaction or browsing or consultation through this website, unless they can prove the express authorisation of the user whose data they intend to transfer.
We remind users that when we talk about data we also talk about image files of people. Personal image data is protected by law (Article 5.1 of the Regulation implementing the LOPD). No-one may use it without the express consent of the person who appears in it.
As a user, you acknowledge your responsibility and undertake to indemnify Cerotec Estudios SL against any possible claim, penalty, fine or sanction that you may be obliged to bear as a result of non-compliance by the user with the duty described.
If you provide us with the personal data of other people, you must do so with their consent and have previously informed them of the points contained in this Privacy Policy.
APPLICABLE LEGISLATION AND JURISDICTION.
Cerotec Estudios SL has its headquarters in Spain, and is therefore bound by Spanish and European laws on Data Protection.
The User accepts that any claims or complaints against Cerotec Estudios SL arising from or related to the use of this website and more specifically with the processing of their personal data will be resolved by the court of competent jurisdiction located in Seville.
If the User accesses this site from a location outside of Spain, he/she is responsible for complying with all local and international laws that may be applicable to him/her.
COOKIES POLICY
On this page you will find information on the Policy for the collection and processing of cookies of VivelaVita (https://www.vivelavita.com/) owned by Cerotec Estudios SL.
We remind you that with the use and navigation of this website you have acquired the condition of user and therefore, we warn you that if you continue to navigate this website without having configured your browsers to prevent the installation of cookies, you will be giving your consent to the use of cookies, in application of the terms included in article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce.
WHAT ARE COOKIES?
A cookie is a file that is downloaded to the user's computer or device when he/she accesses a website with the aim of allowing the storage and recovery of information on the user's or his/her computer's browsing habits.
Similarly, cookies also make it possible to establish levels of protection and security with the aim of hindering cyber-attacks against the website or against our users; to collect statistical and anonymous data; as well as to carry out targeted advertising or advertising adapted to your interests.
WHAT TYPES OF COOKIES.
Cookies can be classified according to different functions and parameters.
EXEMPTED COOKIES: Cookies are those that are not legally required to be reported or to obtain consent for their use. These are cookies that allow communication between the user's computer and the network, as well as those that strictly provide a service expressly requested by the user.
In view of their PURPOSE:
- Analysis: collect information on the use made of the website
- Socials: are those necessary for external social networks
- Affiliates: they allow you to track visits from other websites with which the website has an affiliation agreement.
- Advertising and behavioural: they collect information about the user's personal preferences and choices.
- Technical and functional: these are strictly necessary for the use of the website and for the provision of the contracted service
In view of its OWNERSHIP:
- Own: They are sent to the user's computer, device or terminal from a computer or domain managed by the owner of the website and from which the service managed by the user is provided. Cookies installed from a computer or domain managed by the owner of the website are not considered to be their own, but the information collected through the cookies is managed by a third party.
- From third parties: These are sent to the user's computer, device or terminal from a computer or domain not managed by the owner of the website, but by another entity that processes the data obtained through the cookies.
In view of their DURATION:
- Of session: Designed to collect and store data while the user accesses a website. They are temporary cookies that remain in the cookie file of your browser until you leave the website.
- Persistent: Are those in which the data is still stored on the computer, device or terminal, and which can be accessed and processed by the person responsible for the cookie, for a specific time that can range from minutes to several years. They are stored on the hard disk and the website detects them each time the user makes a new visit.
At Cerotec Estudios SL and specifically on the https://www.vivelavita.com/ website, we use the following categories of cookies:
Analysis Cookies:
This website uses Google Analytics and Google Adwords, a web analysis service provided by Google, Inc. a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google").
To consult the cookie policy, you can click here on the type of cookies used by Google and here on the use of Google Analytics cookies on websites. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
The information provided by the cookie enables us to analyse and adapt the website to the user's behaviour in relation to web traffic, i.e. we do not collect data on specific profiles or users, but rather statistics in the abstract.
This website also uses Chata io cookies, which allow interaction between the user and support staff to resolve questions about products or their delivery. Therefore, it has session and analysis cookies, none of which are permanent. To consult the cookie policy you can click on the following link https://chatra.io/privacy-policy/
Social network cookies:
Each social network uses its own cookies, for example, to allow users to click on "Share" buttons, like, customize share buttons, etc.
Both on [nombre comercial] and on no other website of Cerotec Estudios SL we use our own cookies.
DEACTIVATION OF COOKIES.
Depending on the browser used, you can disable cookies by modifying the settings of your browser. You can then consult the instructions for the main browsers.
- Chrome.
- Chrome for Android.
- Firefox.
- Explorer.
- Safari.
- Safari for IOS (iPhone and iPad).
- Windows 10: Microsoft Edge.
In addition, if you do not want your data to be collected with Google Analytics, you can install its browser disabling plug-in. Find out more here.
DISCLAIMERS
Cerotec Estudios SL is not responsible for the content, veracity or updating of the privacy policies that third parties mentioned in this cookie policy may have. The web browsers are responsible for storing the cookies and it is from these sites that you must exercise your right to delete or deactivate them, therefore we cannot guarantee the correct behaviour.
If you wish to have greater control over the installation of cookies, you can install programs or add-ons to your browser, known as "Do Not Track" tools, which will allow you to choose which cookies you wish to allow.
If you have any doubts or queries about this cookie policy, please do not hesitate to contact us in the info@vivelavita.com section.
MODIFICATION.
Cerotec Estudios SL may modify this privacy and cookie policy at any time by publishing it on this website, which will always include the date of the last applicable update.
LAST MODIFICATION: 22/05/2018
